Solve have been providing Source Telecom with pragmatic and strategic HR and employment law advice since 2014. Based in Falkirk, Source Telecom is an independent broker of telecommunications solutions who deal with both large and small businesses across the UK.
Source retain Solve and have a dedicated account manager for day-to-day HR queries. In the recent year a review of the existing contracts of employment has been completed and, as an outcome, an employee handbook created and a comprehensive absence management policy introduced. Additionally, an appraisal system has been established to suit the needs of the Source business, which is performance and client driven.
Solve are at Source’s disposal for all their HR needs including everyday HR issues – managing absences, disciplinary meetings with all related documentation, maternity leave requests, and any letters and advice where required.
Owner and Managing Director of Source Telecom, Susan Arkley, said:
“By outsourcing and effectively delegating my business’ HR function to Solve it has allowed me to focus more on my core business activities. As the owner of a small business and leading a team of seven looking after clients across the whole of the UK, HR can often present itself as a time-consuming burden. But Solve have proven to be extremely expert in areas that would otherwise have been difficult for me to manage within my existing team and I wouldn’t hesitate to recommend them to other business owners.”
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